If you have a work-related problem your first contact is the director of your institute. 

Any other serious problems (or work issues if not satisfactorily resolved) should be referred to the Changing Worlds' representative, for example if you are unwell.  

Frances will also meet you on arrival and run a short orientation course for you and your fellow Changing Worlds' participants.  Frances will stay in touch with you to check all is well and keep us updated here in the UK.